I am thoroughly impressed with your professionalism, courtesy, thoroughness and sensitivity to the entire process faced by us as baby boomers needing to take care of our parents’ home.
In this case, as you know, it’s a home they lived in for fifty seven years. Instead of the four of us facing the unbearable task of cleaning everything out, your service allowed us what we could do best – go through the house for legal and financial documents, and items precious to one or more of us or our parents.
It was such a relief to know that Trunk Full of Treasures would do all the rest, and indeed they have. I still can’t believe how well you delivered: from being flexible with us as we had second thoughts on some items, to preparing and displaying the items of a life-time’s accumulation in ways that allowed us, as we looked at your web display, to appreciate things we’d taken for granted – retro, indeed! – your constant checking in to make sure all was in order and your unbelievable organization and speed in setting things up, advertising the sale and accounting for everything with us so promptly.
And on top of all that, Wayne is a great guy, the consensus of four sons with acute BS detectors. You impressed each of us with your directness, light-heartedness, sense of humor and understanding, all such valuable qualities for adult children as they are facing so many emotional challenges. You truly lifted a burden off us and in a win-win fashion as well. Please do absolutely feel free to add us as a referral. You truly delivered on every promise and made it fun in the process.
On behalf of all four of us, and our folks, too, thank you so much for such a creative, effective and helpful service.